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What
is DSL? |
DSL is a service offered by UIA that allows high speed access
to the Internet. It is about 25 to 50 times the speed of a
dial-up modem and does not require any dialing or logins. You are
always connected.
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What
does DSL stand for? |
DSL is an acronym for "Digital Subscriber Line"
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I
see several different speeds and prices on your web page...
which is best for me? |
If you will be using a single PC from your home and doing general
Internet browsing we recommend the GP-6 package. It has plenty
of performance for the price. If you have a business then we
would recommend one of the Verizon business plans; the GB-6,
at 1.5Mbps down and 384 kbps up, with 40 email addresses and
32 static IP addresses, is a very good value. Call us to review
your requirements and we'll help you select the appropriate
plan.
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Do
I get an email account with my DSL service from UIA? |
Yes, five with personal accounts and 20 to 40 with business
accounts.
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Do
I need to buy any equipment to use DSL? |
Yes, you need a 10mb Network Interface Card (NIC). The telephone
company supplies the bridge (a small box similar to a modem)
that plugs into your computer. We recommend name brand NIC cards.
Something like an Intel or 3Com would be fine.
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How
do I order DSL? |
Call us at (909) 605-2000 or (800) 982-6898 to place an order
and we'll take it from there. No need for you to deal with the
frustrating waits of the telephone companies. We're experts
at processing DSL orders.
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How
long does it take to get DSL installed? |
Depending on the work load at the telephone company, it takes
about 5 to 10 working days. Once we process your order, we
will give you an install date and keep you updated.
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Do I need to be present when the telephone company installs my DSL line? |
If you are getting one of the Verizon plans, you do not need
to be present. A self-installation kit will be sent to you,
and in most cases you can do the simple installation yourself.
If you are getting one of the COVAD DSL plans other than CB-7, you will have
to be present on the final installation date. The CB-7 is a self-install product. Additionally,
the telephone company will install a physical line in advance
of the final installation. It is connected to the telephone
company box, generally located on the outside of your building.
If that connection box is inside or otherwise inaccessible,
you will have to be present that day also.
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Is there some kind of time limit to the amount of time I can spend on the Internet with DSL? |
No, it is always on!
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Is there a tax added to the monthly charge for DSL? |
Yes, UIA pays the telephone companies taxes for a number of items and that fee is passed through on your DSL bill.
It has recently been increased by the FCC.
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ULTIMATE
Internet Access is always looking for qualified persons to
add to our growing staff. If you wish to apply, please submit
your resume via E-mail to 
What
is DSL, what equipment do I need,
and how long does it take to get DSL installed?